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Complete Office Handbook: Third Edition, by Susan Jaderstrom, Leonard Kruk, Joanne Miller
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The administrative professional's guide to the modern office.
This revised and updated Third Edition provides the office worker with practical advice on how to survive and thrive in today's fast-paced business environment. Written by business specialists, it has detailed information on standard office practices, with special emphasis on electronic communications and information technology.
• Produced under the sponsorship and direct supervision of IAAP, International Association of Administrative Professionals
• Provides up-to-date information on the electronic office, simplifying complex tasks and procedures
• Indispensable for office personnel at every level; self-employed workers; consultants; and entrepreneurs
- Sales Rank: #1338427 in Books
- Published on: 2002-07-15
- Released on: 2002-08-13
- Original language: English
- Number of items: 1
- Dimensions: 9.20" h x 1.20" w x 7.35" l, 2.21 pounds
- Binding: Paperback
- 608 pages
- ISBN13: 9780375709296
- Condition: New
From the Publisher
"This guide is my proven resource!"
--Kay Enlow, CPS, Hallmark Cards, Inc.
"This book is a MUST for every executive assistant."
-- Chris Jackel, Paul Revere Insurance
"The inclusion of so much information about the newest in technology ... [makes this] an important tool for every office."
--Gerri Kozlowski, CPS, Federal Reserve Bank of NY, Buffalo Branch
From the Inside Flap
The administrative professional's guide to the modern office.
This revised and updated Third Edition provides the office worker with practical advice on how to survive and thrive in today's fast-paced business environment. Written by business specialists, it has detailed information on standard office practices, with special emphasis on electronic communications and information technology.
? Produced under the sponsorship and direct supervision of IAAP, International Association of Administrative Professionals
? Provides up-to-date information on the electronic office, simplifying complex tasks and procedures
? Indispensable for office personnel at every level; self-employed workers; consultants; and entrepreneurs
From the Trade Paperback edition.
About the Author
Susan Jaderstrom is a professional business writer living in Petaluma, California. Leonard Kruk is a business and computer consultant in New Jersey. Joanne Miller taught business communications for over 20 years at Hartnell College in Salinas, California. The general editor, Susan Fenner, is IAAP’s Manager of Education and Professional Development.
Most helpful customer reviews
25 of 25 people found the following review helpful.
Only for Beginners
By T. Hooper
The Complete Office Handbook attempts to be a guide for everything that administrative assistants may need to do in a typical office. In it's attempt to cover everything, it only skims over most topics. I bought this to get some tips on office etiquette, but the section on etiquette was quite brief and covered things that were mostly common sense for people who have worked in an office before. The other thing that you might want to be aware of is that the section on office technology is out of date since this was published in 2002. I would only recommend this book to fresh college graduates who haven't had any office experience. If you're in that situation, you'll learn a lot about what it is like to work in an office. If you've had any office experience, give this a pass.
4 of 4 people found the following review helpful.
Good information
By City Development
This is a good reference book. However, there are other more current reference books on the market that are better and more up to date. The Administrative Assistant's and Secretary's Handbook or The Office Professional's Handbook has more detailed information.
7 of 9 people found the following review helpful.
A Comprehensive Guide to the Office
By Gloria Markus
This is an excellent book. It covers many areas of office procedure and etiquette, including electronic forums. I would recommend this book as an excellent guide for the office.
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